VMVMatchBack to video chat

Contact

Send the right question to the right place.

The privacy and safety mailboxes below are monitored. Choosing the relevant address helps a request reach the correct review path.

Safety and moderation

For a safety concern, report review, account enforcement question, or Community Guidelines appeal, email safety@vmatch.live.

Include the account email, approximate date and time, and a concise description. Do not attach explicit imagery or unrelated personal information.

Privacy and personal data

For access, correction, deletion, objection, portability, or another privacy question, email privacy@vmatch.live.

Use the email associated with the account where possible. VMatch may request proportionate information to verify that a requester is entitled to the account data.

Technical context

For a technical problem that affects safety or account access, include the browser, operating system, device type, approximate time, and the action that failed. A screenshot can help when it does not contain another person's video, messages, or private information.

These email addresses are not emergency services. If someone faces an immediate threat of physical harm, contact the appropriate local emergency service.
AboutHow it worksGuidesHelpContactPrivacyCookiesTermsCommunity GuidelinesSafetyPrivacy Requests